I have been with Everything Lettings for 9 years to help with my rented property.  I do not live near by and Roy has made it very easy by providing a personal service over the years to ensure any problems are dealt with efficiently.  Roy is quick to respond to any issues and I am thankful to have found him and his company to help me over the years.

 

Kind regards

Sunny Wilson

 

 

 

Hi , yes i was really happy with the service i recoved, the engieer came up with a quick solution and then made the repairs to my front door instantly. He was very tidy and left my home as he found it . Kelly G2M.    

"Hi, I was really happy with the service carried out.  Booking in the service was very easy and the engineer was very quick and quiet whilst he was here (much appreciated due to the fact we have a 3 day old baby in the house!).  New Homes Group Vendor

 

"I was very happy with the calls to book in the visits for a bathroom leak and my patio doors not locking, all dealt with quickly with helpful and polite contractors who attended, as I am partitially sighted it was to nice have engineers who explained what the issues were and what the repairs were." Tenant, G2M Capital Properties

 

"Hi, Yes we were very happy with the whole process.  Your engineer was on time, friendly and polite, he explained what he was doing and why he was doing it and carried out his work swiftly.  Well done."  New Homes Group Vendor

 

"Hi, I had an electrical problem in my property the other month and a engineer was called out by the out of hours team.  I was happy with the service recieved and the engineer that attended."  Tenant, G2M Capital Properties

"Hi, Yes, everything was great.  They all were very polite and helpful thank you very much.  Respectfully Alexandra"  Tenant, Ability Estate Agent

 

"Everything Lettings have always been great to deal with and are always helpful given any situation that arises – nothing is too much trouble for them. Would highly recommend!”  Client, MPH Sports

 

"We have been using Everything Lettings for several years now, and they have always offered an amazing, efficient, and streamlined out of hours service. The communication with the team is always positive from both a client and resident perspective, and they are always on hand to assist with any issues."  Client, Simple Life

 

"They have a great network of established contractors, who offer affordable out of hours costs and the team provide an excellent service on every interaction."

 

"A boiler repair was carried out at my home address, the pressure was flashing on/off , i tried resetting myself and putting pressure up with key but was not working.  An engineer was contacted quickly and fixed the issue straight away, the engineer was polite and very helpful."  N. Wintova,  Pinnacle Tenant

"I called as I had a blocked toilet, I did try to unblock it myself but it would not unblock. Drainage company came out and unblocked the toilet and also checked  the manhole outside, he cleared the blocked drain with a jet hose, everyone was helpful and explained what was being done to clear the blockage." Sarah, G2m Tenant

 

"Tests had to be rearranged due to my elderley mother not being well, it was not a problem and was done the following week." New Homes Group Vendor

 

"Strucutal survey was carried out by Ian, very nice man who had lots of knowledge of our type of property, happy with the service." Wayhome, Client

 

"Spoke with Stacey, very polite and we agreed a date for the CP12 and EICR to be booked in, tests were carried out as expected."  Wayhome, Client

 

"An EICR was booked in and carried out as explained by the person I origianlly spoke to who booked in visit in for me, all round good service."  New Homes Group Vendor

 

"Yes absolutely 10 out of 10 for the surveys. Friendly, professional, courteous and informative. They answered my questions readily and did everything they were supposed to do. Thank you."  Victoria New Homes Group Vendor

 

"Hi, We had a problem with a boiler on 8/7/23 at my rented property in Moperth, I telephoned the out of hours service and an engineer was organised straight away for me.  I was very happy with the service from out of hours and the contractor and the problem was fixed straight away."  Alistair, Tenant

 

"Hi, We had our gas safety check recently as we are selling our property, we were very pleased with the thorough checks the engineer carried out." New Homes Group Vendor

"Hi, We had some EICR Remedial works done out or home address in Sandhurst.  I was very happy with the service I received from Everythings Lettings and also the contractor that come to our house.  He was polite, on time and was happy to answer any questions i had regarding the work that was carried out."  Tenant

"Hi, We recently had EICR Remedial Works done at our new property we were very happy with the service received by the contractor and Everything Lettings." Lisa, Vendor

 

"Hi Roy, We had been looking for a reliable company to help us with an out of hours service for a while and recently found you at Everything Lettings Ltd .  They have been great.  They have dealt with any issues quickly and in a very similar way as we would ourselves.  Really pleased to be able to offer this extra peace of mind to our landlords and tenants."  Forth Residential Ltd, www.forthresidential.co.uk

"Both of our toilets had become blocked and we had no other toilet to use, our agent had sent out a plumber to try and unblock them however he was unable to do so. Our agents then had Everything Lettings book in a drainage company to clear the blockages, Lewis attended the same day to get this sorted for us.  He was on site for an hour or so and the toilets were cleared and back in use."  Tenant, Hubbard Torlot

"We hadn't used our open fire for a very long time and wanted to make sure it was going to be safe to use in the coming winter months. Evie booked in a contractor to attend, inspect and sweep the chimney to make sure everything was in order. Little did we know a bird had been nesting in the chimney, Gary cleared and tested the chimney and made sure to leave the area all clear before he left. A lovely friendly visit and easy booking service." Tenant, Howes

"My toilet bowl had been damaged so I reported this to my landlord, the toilet needed replacing. Everything Lettings made contact with me soon after I had spoken with my landlord and arranged an appointment for the toilet to be replaced,  they was very helpful in finding a suitable date to attend around my work schedule and Andy, the plumber, was great. " Tenant, Howes

"I recently moved into this house and found a leak underneath the kitchen sink as well as a foul smell coming from the drains. Mark attended and found where the leak was coming from, the waste pipe was blocked and leaking. He cleared and replaced the pipe which also helped to get rid of the horrible smell. Mark done a great job and a quick repair, thanks for your help." Tenant, Howes

"We could not get our gas fire to light and this is was our main heat source at home, we reported this to our agent and Everything Lettings quickly made contact and arranged for an engineer to attend and check the fire. They found that the fire was not safe and needed to be replaced, the engineer quickly found a replacement after a few days and returned to fit the new gas fire. Before he left he tested the fire and showed us how to work it. Everything Lettings called the following day to make sure we was happy with everything, couldnt fault them!" Tenant, Howes 

" I needed a urgent Drainage report so my house sale could complete, my housing developer put me in touch with Everything lettings, they quickly advised they could have the survey carried out within 2 days and would ensure the report was back urgently. The drainage surveyor came and was very thorough, explained he found no issues, the report came through and my house sale completed! Great service! quick, friendly and easy."

"Everything Lettings has consistently provided us with a responsive and reliable service for many years now.  Its great to work with such a professional company.  We can be assured of fair and prompt quotations and solid, courteous communication from start to finish."

Andrew McCreadie Vista Facilities

Natasha was extremely helpful and manged to get an electrician and a gas engineer both booked in 48 hours to carry out the tests for our house sale, I really appreciated her time, assistance and professionalism."

“ I contacted Everything Lettings to report the issue as soon as I could as I didn’t know what to do first. The advisor the picked up the phone was very kind and helpful and made me aware that I need to shut off the water to my property which wasn’t ideal but I understood that this was vital to isolate the leak straight away. The advisor assigned an engineer to my property who arrived shortly after and was able to resolve the issue there and then and I was able to turn my water back on which I was over the moon about. The contractor that attended was efficient and helpful. Would definitely recommend”  Martyn Gerard, Tenant

“After a frustrating situation with my toilet leaking all over my floor I was in a bit of panic and distress, I tried to contact my letting agent as the first port of call and was transferred through to their out of hours service that they provide. The person that I dealt with very helpful and were able to make me feel at ease. They stated that the property may still be under warranty and provided the contact information for them, upon speaking to the warranty company unfortunately the warranty had just expired. The out of hours service were able to send out a plumber who arrived that evening and held the parts on his van to fix the toilet which was amazing. Thank you!”    Simple Life Tenant

“Absolute life savers! Our boiler had stopped working and hot water and heating is a must in this house as my mum is elderly. I contacted my housing team and was surprised to find out that they offer a service that operates while the agent closes for the evening. I was able to get through and right from the off they were great. It can sometimes be difficult to get through on the phone to other agents but they answered straight away. I advised them of the issue and the situation with my mum and they were quick to arrange a engineer. After about 1 hour the engineer arrived and he was able to solve the problem there and then. I was so relieved and can’t thank everyone who I spoke to enough” Howes, Tenant

"I was very happy to receive a call to book our Damp and Timber report from Natasha as it was very urgent, the date had been arranged all the information needed was available and was quickly booked in within 2 days of asking. Quick, polite and efficient service." New Homes Group Vendor

"Natasha was very helpful and patient as I had returned from holiday to find I had been broken into, Natsha spoke to my agent and we agreed for the locksmith to come out to make the property secure as I was going away on holiday again the next day.  The locksmith came as planned and was very helpful, secured the window and suggested what security measures would be a good idea as I live on my own and do not want to have to go through this again. I thanked Natasha for her time and patience." Tenant, Bathstone Properties

"Natasha called me back within 10 mins of leaving a voicemail to say my flat door would not open as the lock had broken. I had work at 6am the next day and it was 10.30pm. I was kept informed and the locksmith arrived within 1 hour, replaced the lock and dealt with the job quickly. Very happy with the time it took to report the issue to the job being completed." Tenant, ERE/Wright Lettings

"Tenant reported a serious leak from her bathroom, we went through the process over the phone to find the stop tap and turn the water off at the mains, she found us to be very helpful, directed her easily with how to find and turn the mains water off, we were quick and polite, engineer arrived he was very tidy and dealt with the leak quickly, she is now waiting for her landlord to carry out the repairs." Tenant, Green Door

"The tenant was very happy with our OOH s call handling service, she reported to Nicola that the flat below had contacted her directly as there was water coming through the ceiling and she was at work. We dealt with the call, quickly and efficiently, our engineer arrived in good time, asked the tenant to explain where the issue was, he quickly diagnosed the issue and stopped the leak. We then returned the next day  to check there was no further on going issues." Tenant, Lawrence Ward

"My electrics had tripped, I spoke with kayleigh and she helped me to locate the fuse board as we was going to work out what was causing the elecrtics to turn off. She talked me through the process clearly and we soon found that it was the toaster that was the issue." Tenant, Ascend

"I spoke with Natasha as I need to report an issue to my Landlord. The shutters for my shop were damaged and beyond repair, of course this was a security risk and I wanted to get this sorted as soon as possible. I talked through the issues with Natasha and she explained that she had written a report to my managing agent, Edgehill. They have since been in touch to get this sorted finally" Tenant, Edgehill Developments

"I had a new oven fitted and by the evening I could smell gas in the property, I was very worried as I have a young baby and a 5 year old. I called the emergancy line and Jaydn was very helpful. We evacuated the building as instructed, he gave me the number for Transco and explained that they would attend, test for any gas leaks and advise from there." Tenant, Equity

"I needed to arrange a CP12 and an EICR to be carried out at my property as requested by The New Homes Group. I asked if I could do this directly with the property maintenacne company, who is Everything Lettings and they was more than happy to accomodate. Once The New Homes Group had passed over my contact details, Everything Lettings was quick to contact me with both dates and fees. They made sure I was happy with everything before anything was booked in. I was very impressed with how quickly the appointments were booked in, reports sent back and remedial works completed. They made the process alot easier than I thought it would be" Vendor, New Homes Group

''We had a powercut in our shared kitchen, we did not need to use the kitchen but we didnt want all the food to defrost in the freezer, Evie provided a simple solution to plug the fridge in using an extension lead into another room, until the landlord could get back to us and have a contractor attend.'' Tenant, Just Managment

''Our CO2 alarm had been going off constantly, the alarm went off three times whilst we was having our dinner. I thought that the alarm just needed new batteries. I reported the problem as the alarm would not stop, they told me that this could be a serious risk. We evcuated the property, opening the windows as we went out as you instructed. You gave me the number for Transco, who attended within a couple of hours and tested the alarm, and you even rang back later on in the afternoon to make sure everything had gone okay which was very kind of you.'' Tenant, Simple Life

''My balcony door was stuck and so I pulled the door to try and free it however the door came off. The door opened out to a balcony and I was worried about someone being able to get into the flat overnight or whilst I was out. Evie organised for a glazier to attend the same day, he secured the door for the night and ensured me that they would have the repairs made as soon  as the cost were authorised by my landlord. I have to say Evie and the contractor were both very helpful and efficent. My balcony door has no been repaired and working perfectly'' Tenant, Chase Evans

"Natasha contacted me as my landlord was having difficulty finding reliable contractors. I had an urgent issue that had to be dealt with, Natasha asked for the boiler details and a couple of photos, explainedwhat would be needed and confirmed an engineer is booked in for next week, all in a hour. Great service, explained everything and very polite." Tenant, Howes

"I called on Bank Holiday unsure if someone would be able to help me, however Evie was very patient and helpful. I reported a serious leak coming through my flat ceiling, Evie talked me through finding the stop tap and what to look for in the property to stop the water. I was panicked as I had to leave for work shortly and I didnt want to leave the flat with the water still running, Evie advised of all the places that the stop tap would normally be, asking the neighbours and other tenants in the house. I was unable to find the stop tap so she quickly had a contractor attend to stop the water and investigate the leak." Tenant, Ascend

"I was very pleased with the engineer attending quickly and finding out the issue, he also explained what was needed for the repair and he would come back tomorrow after Anthony was updated.  Good quick service and polite, Nicola explained what would happen as it was late at night." Tenant, Howsy

"I requested a different  engineer attend to fit the smoke alarm as I found the first engineer rude, Natasha dealt with this quickly was understanding and assured me a new engineer would be booked in. She was very helpful and explained that this was not acceptable and apologised. A new engineer was booked in for today and the smoke alarm was fitted ok." Tenant, Howes

"Super and thank you very much for your prompt booking and service." Holly, The New Homes Group

"Great service, very friendly and polite" Tenant, Howes

"Thank you for arranging a plumber to come and fix the hot water as it is has been off for 2 weeks. Thanks for sorting quickly and keeping my updated." Tenant, Ascend

"Always a delight to talk to, both your team and the contractor." Tenant, Howes

"My expectations for engagements with Everything Lettings have all been more than met by the entire team and has exceeded every one of them. I do look forward to our next opportunity to work together and I would highly recommend your services."  Lize, London Shared

"We use Everything Lettings for a wide range of property maintenance, from plumbing, electrics, and gas. The team is always very responsive, friendly, and always willing to help and provide regular updates on progress." Ryan, Howes Property Solutions

"I am emailing to say a big thank you to all the team.  We have had a lot of urgent repairs works lately and have been really pleased with the level of service you have provided; from the office team who have dealt with matters promptly to the engineers who have tuned up on time and carried out the necessary works in a diligent manner.  It’s a pleasure to work with you all; you make our jobs as property managers so much easier.  Thank you again." Anne, Lawerence Ward

"Communicated with all of the tenants involved to arrange a sutiable date and time for everyone." Tenant, Pod-Lets

"I didn't think we would be able to have someone attend so quickly over the Easter holiday, thank you." Tenant, Burghleys

"Great service, recommend" Tenant, Howsy

"Thank you for attending so quickly, I was very worried about the leak causing damage to the property. I have young children so I was very relieved to see the contractor arrive a few  hours  after talking to you." Tenant, Howsy

"very helpful, thank you. It can get confusing with all the different appointments, thank you for bearing with me" Vendor, The New Homes Group

"Appreciate your help, my parents were very worried about having people visiting, both you and the contractro were very understanding and respectful. Thank you." Vendor, The New Homes Group

"Excellent! Thank you for booking this in, the contractor was great and explained everything to help us understand what was causing the issue." Tenant, Howes

''Very happy with the service as Natasha and the office have booked a few jobs with me directly. Always replies to messages and keeps me updated with visits. Polite and friendly. Contractors are reliable and do a good job." Tenant, Howes

''Really appricate your help with get this sorted, we have waited 3 weeks to hear back from the landlord so thank you for booking this in so quickly'' Tenant, Habodel

''We wanted to thank you and appreciate the contractor who attended today explaining how the heating system worked as we moved recently from South Africa and a different system to what we are used to.

Appreciate Natasha’s help in booking in and dealing with our questions. Very good service and would recommend.'' Tenant, Lawrence Ward

''No complaints from me. You have been very helpful and the contractor that came out today initially thought he couldn’t do anything but actually managed to get my heating back on temporarily. So today has been the most successful day I’ve had in the last few weeks (and the warmest)!'' Tenant, Howsy

''Very good service from both you and the contractor.'' Tenant, Howes

"Both contractors worked very well and efficiently, ppe worn both times and kept their distance , job done great too, no problems. Thank you for your help'" Tenant, Howes

''The tenant has just called to say the workmen were very helpful, clean, and tidy, and he was really pleased.'' Howes Property Solutions

 

'Thanks Candice, you where absolutely brilliant keeping us up-to-date! , Thank you for sortingeverying out in good time and having contractor here within a reasonable time frame ! Tenant, London Shared. 

 

'I generally have been very pleased with the Everything Lettings team. You all are very polite and professional in both written and verbal form. You give the tenants that call useful advice that results in myself not always having to get involved until the next working day. And I am always updated with a follow up email after the event has happened.  I am very satisfied with the service that you all provide.'' Tenant, Amilli Properties

 

''Locksmith instructed at 23:00pm last night ,   the man looked like really good in that and the first locksmith that I found was wrong with his thoughts and actions needed to take and probably he would have broken the door signifficantly if he did that. So it's good that didn't happen. So pleased that I listen to you and cancelled my locksmith and  you arranged your own locksmith to attend and he managed to access the property by causing hardly any damage to the front door. Have a nice weekend too Candice. Once again, thank you for your help and support indeed.''  Tenant , Chase Evans

 

''So nice to speak to tenant and receive great feedback regarding our contractors, the engineer was extremely helpful and understanding and fully explained what was needed to re instate the heating/hot water. He was very knowlageable, understanding and very kind" Naomi, London Shared Tenant

 

''I’m always pleased with the service, generally speaking someone will always come back to me promptly with quotes and the work gets booked in quickly and efficiently.

At present I will always come to yourselves as a preferred contractor. ''  Dana, Sales manager, The New Homes Group.

''I haven’t used you guys that regularly, however, the times that I have, I have been very impressed. I emailed Roy in a bit of a flap week or so ago and you were able to get out to the property and rectify the issue within 24 hours of which I was so happy as got me right out of a hole!

Will keep you in mind for everything I get in the future.''  Holly, New Homes Group

''Natasha was very understanding and updated us quickly with the status of our issue. The communication was friendly and professional, with enough details to understand what’s going on. She did her best to solve our issue. The contractor was polite, helpful, he solved our issue quickly.

Overall we are happy with the service. We are happy to have someone with the right competence in helping us with property management issues as we had bad previous experiences with different agencies.'' Tenant, Howsy

''10 out of 10. The  contractor vist was flawless. No issues to report. Thanks again."  Tenant, Howsy

"Caroline was very helpful, caroline  advised the tenants how to re-pressurised the boiler and the fault is now fixed." Tenant, Livediffrent 

"Very Pleased with Caroline's service, the call was dealt with quickly and  the issues where resolved to, excellent service provided."  Luke, Ascend Property Services. 

"I was more impressed with Caroline's  care and attention and how the phonecall was dealt with, Caroline was very polite to."  Sofia. Multi-Let Tenant.  

"I was very happy with the service provided and Candice gave me great advice on what needed to be done."   Dominic, Multi-Lets Tenant

"I'd like to say how fantastic Caroline was at keeping me updated and I was very happy with how the situation was dealt with. Unfortunately, an engineer couldn't attend until Monday after calling in on a Sunday to report a leak and low water pressure but the engineer arrived first thing Monday morning as planned and repaired the leak."   Tenant, Red Key Property Services

"Very pleased with our service, Nicola was very helpeful and polite."   Tenant, Ascend Property Services 

''A big thank you to Natasha! Jason has been out to our property and discovered that the old engineer hadn't done the job properly, Jason stayed and made sure everything was working okay. I highly recommend. Thank you so much for your support over this really difficult Christmas time.'' Tenant, Adrains Sales

"Many thanks for your email. We have now picked up this job. Once again, amazing service from your team. Thank you. "   David, DMK Residential

''Natasha has been so helpful and taken a lot of stress off our shoulders by arranging different appointments with contractors, allowing us to concentrate on other stuff. Couldn't of done it without her.''   Tenant, Howes Property Services

"Great service! Caroline was very thorough and took her time, she did not rush the phone call. Excellent service."    Mr Ambrose, Christopher Shaw Tenant

"A telephone call was received quite quickly from Caroline, I was impressed with Caroline and her knowledge"   Miss Myers,  Martyn Gerrard Tenant

"Caroline was helpful, patient and the issue was resolved immediately."    Mr Moore, Adrians Properties

"Caroline was very helpful and the engineer was very good, the service provided is extremely well organised'"   Nicola, Bathstone Tenant

Thank you so much for your help Nicola. You were quick, efficient, practical and kind. The problem was sorted very quickly. I am so grateful."   Lynn, Landlady, Bathstone Properties

"Yes was extremely happy with the service and the locksmith, everything resolved in good time."   Paul, Green Door Tenant

"Very happy with the service and the speed in which you (Evie) were able to solve the problem. The person who came out was brilliant, very helpful, polite and professional. Really happy overall and would strongly recommend to anyone."   Howes Property Solutions Tenant

"Hi Roy,

I hope all is well with you. 

I just wanted to say that Nicola called me about the below at the weekend and I gave the go ahead but she then called back as she’d looked at the previous notes and it turned out someone had turned the isolator switch off. 

It’s saved a lot of time and effort not to mention money for the tenants which I am sure they were very appreciative of but I was hugely appreciative of and was a fantastic service. Nicola was a compete star and whilst I did say so to her I wanted to let you know as well. 

Many thanks,

Nick, Just Management"

 

''I’m delighted with the service. The more contractors and your help the better! Yes Jake’s liaised with me. He’s a charming young man. Just wanted to say thank you for sending your contractor over. He’s charming and clearly competent.''    Tenant, London Shared

"Nicola was very helpful  and all her suggestions helped get the issues resolved."   Tenant, Chase Evans Property Services

"Anna was very impressed on how helpful Nicola was, the outstanding issue with the leaking tap was dealt with by her letting agent."  Tenant, Ascend Property Services

''The contractor was most professional when visiting. He pointed out certain things which needed to be acted on, which I believe was reported back to the property manager. Natasha was very helpful when arranging the appointment.'' Tenant, Howes Property Services

''Natasha and Evie at Everything Lettings are a fantastic team. Super quick at responding to all queries and no job is too small. I have been using their services for over three years now and they will continue to be my number one go to when I have maintenance issues or larger scale jobs that need attention. Highly recommended!'' Samuel - London Shared

"Spoken with Mr Chen, very pleased with the out of hours service and the outstanding repairs were dealt with today by his letting agent."  Tenant, Chase Evans Estate Agent.

"Thank you so much for your support tonight, really appreciate it, and I will wait to hear from you."    Tenant, Burghleys Estate Agents

"Thank you for the expedited help. Much appreciated"   Yash, Chase Evans

"Thank you very much for your help and support!"   Tenant, Ascend Properties

"Hi Caroline. I found dealing with yourself very easy and you were very helpful responding to me over the weekend. The repair was carried out rather quickly too, however we could have been informed by the agent that someone had been round and the job was completed."   Tenant, Ascend Properties

"Late last night, I had a major leak from underneath my bath tub and it was flooding into the kitchen downstairs. I was a little unhappy that I couldn't convey how bad the leak was and that I had tried everything to turn the stop tap, but it wasn't a big issue, more down to the fact that it was late at night and I was running round panicking. I was really happy an engineer could come out so quickly and that the leak was stopped. I was still a little concerned about the electrics, but Nicola gave good advise to keep the electrics off for this evening to allow the area to completely dry out and prevent tripping the electrics on the rest of the circuit. I was happy overall with the service."   Tenant, Bath Stone Property

"I got home at 2am and my keys wouldn't open the door so I was locked out! Once I spoke to the Out Of Hours Team it was really positive and I couldn't have asked for more. Nicola managed to get an engineer out within an hour, unfortunately the engineer didn't have the right tools and couldn't help. Another locksmith was found and came out, which I was so grateful for, it was just the waiting in between which was a bit tedious!! I got back into the house at 4:30am!"  Tenant, Chase Evans Properties

"My bedroom window had flown open and it was a highly frightening experience for me, I was terrified with the high winds of the storm that the window was going to fall out because I couldn't close it. I was more than happy with my experience with Everything Lettings, in fact it was so fantastic I couldn't have asked for more. Nicola kept me informed and up to date with everything and I was impressed that the engineer was earlier than he said he'd be too! The engineer removed and secured the window quickly and efficiently, it was repaired and left completely safe which left me feeling really happy that the apartment was secure and that no one else could get hurt from the window falling. Everything was so fantastic and I want my sincere thanks to be passed onto the team at Everything Lettings and the engineer who came out, thank you so much!"   Tenant, Red Key Properties

"My boiler stopped working and I had no hot water at all, so called the Emergency Line and spoke with Nicola and I was really happy with everything. The checks I was asked to do and things Nicola asked me to go through were explained really well, I understood clearly what I needed to do and was able to complete the checks easily. Nicola was very nice and helpful, and the agent called me as soon as they opened the following day to organise an engineer which I was very happy about."   Tenant, Professional Properties

"I was really happy with how quickly I was called back, and Candice was nice and helpful too. I received an email back almost straight away to say that the job had been logged, which I was very impressed with, I haven't heard anything further from the agent yet but I'm sure it'll get sorted."   Tenant, Right Now Residential 

"I stupidly left my keys in the flat, shut the door and locked myself out. I was offered the option of a locksmith but I didn't really want to pay that amount, so I went to stay with a friend. I was happy that all the options were talked through, and Candice was very friendly."   Tenant, Professional Properties

"Hi Caroline, thank you for your help today. Hashim's brother came over and fixed the problem. One of the bath taps which is external to the bath had a broken part which was causing an almost imperceptible leak until the water pressure was increased and then it became a more significant issue. The plumber replaced the part in the tap that was broken and there is no more water coming through the ceiling." Sarah, Martyn Gerrard Properties

"Very happy with the help I received. Couldn't ask for a more helpful response, felt you went above and beyond to try and get things sorted and I really appreciated that. You even asked about how my boyfriend got on when he got locked out a few months before, that was very nice! Felt very taken care of, thank you!"   Anna Marks, Professional Properties

"My electrics went out, like the whole place went out! I was happy with everything done over the phone but was quite disappointed that we couldn't get the electrics back on until the following day. I wasn't able to shower which was very inconvenient as I do shift work, I would have liked the engineer out the previous evening as it is a 24hr emergency service. I have since understood that as much as possible was done over the phone, but this particular issue was a little out of the ordinary as there was a single fuse between the mains and the electric fuse board, so even if an engineer had been out, he would not have been able to fix the issue without sourcing a specialist part. I would like it if the team could further explain the ooh emergency service when dealing with issues, but I believe this is being passed on. Saying that, things were dealt with quickly though and I heard from my agent the next day and it was all sorted very quickly."   Tenant, Just Management

"Thank you for your help earlier today Caroline. The plumber said the electric was the problem and is getting a new panel for the boiler. Good job it's not a very cold night."   Sandra Naughten, Martyn Gerrard Properties

"Caroline did an amazing job in helping me fix the boiler pressure. She is very professional, quick and efficient and helped me fix the problem in no time. Thank you very much."   Ema Done, Martyn Gerrard Properties

"Our Part Exchange was organised and Everything Lettings arranged for an engineer to complete an EICR as part of that. My partner was home during the visit and was very complimentary of the gentleman. The engineer arrived exactly on time at 8am! He was very detailed in his checks and explained everything that he was doing thoroughly, concluding that he found no issues. The engineer entered his paperwork extremely quickly and as a result we were able to exchange the following day which I was over the moon about as it was all hanging on this one certificate."   Vendor, The New Homes Group Properties

"This tenant had no electrics at all and it was getting towards darkness so she felt quite worried about that. Our Out Of Hours Team carried out a full electric reset with the tenant over the phone and the electrics were returned. "I feel so grateful to your help. Clear to me why it happened and what I have to do."   Qiaoyin Yang, Chase Evans 

"I was experiencing partial electricity in the flat, the fuse board all looked ok but it wasn't working properly so my Letting Agent arranged Everything Lettings to come out. I was pleased with how quickly an engineer was arranged, he came out the same morning! The engineer went through what the problem had been in detail and I was left feeling happy it was all fixed. Absolutely everything was fine and it's still working now."   Tenant, Right Now Residential

"Many thanks - people are kind indeed"   Bala, Chase Evans

"Our boiler broke down and we have 4 children so it was really a big problem. But we called the emergency helpline and everything was great! Nicola really did the best she could to find an engineer, even though it was the next day we were still happy that an engineer was organised and we knew how much work Nicola put in to organising it. Nicola gave lots of updates with what was happening, and also so did the engineer who was 1 hour earlier than planned, but called ahead to make sure the change of plan was ok with us. The engineer went through the boiler problem really thoroughly and I was really impressed with that, it meant that because we really understood the issue we were able to chase up our gas supplier for the repairs. Great service!"   Tenant, Butterfield Taylor & Co Properties

"I was pleased with how quickly an engineer could come out, at first the engineer could not find the mains board for the property, but he did say that there were lighting issues across the park so worked out that the problem was with park supply and not my electrics. Once he found it, the fuse was tripped so he reset it and my electrics came straight back on. Magic!"   Tenant, Barton Park Homes

"Thank you so very much for all your help!" Asja, Tenant, Marstons Property

"The heaters in my property were not working at all, so I called the emergency helpline. I have had previous dealings with other out of hours services which have been very negative, but this experience was very positive and I came away feeling very happy. Nicola called not long after the issue was logged and she went through the issue with me, she very quickly directed me to the electrical fuse board and we found that the fuse had tripped. Nicola talked me through what to do next and I was really happy with the friendly and polite manner that Nicola did that. I was really so happy with the how quickly it was all dealt with."   Tenant, Butterfield Taylor & Co Properties

"I was in quite a panic with my carbon monoxide alarm going off, Nicola was great with giving me the full idea of what was happening, getting authorisations from the agent and then sourcing an engineer, etc. I was very happy that an engineer was at the property within 2hrs, as was promised. The Engineer was great and very thorough, leaving me sure that there were no gas leaks, etc."   Tenant, Ascend Properties

"Hi sorry I tried to call after your voicemail but couldn't get through. But yes everything was dealt with amazingly and I actually can't thank you guys enough!"   Tenant, Red Key Properties

"Water had been leaking in my property and I went through the emergency number to speak with my agent. Candice was pleasant when I spoke to her on the phone calls and an engineer has been organised."   Tenant, Professional Properties

"I called in as there was loss of power to most of the sockets and some lights in the property, Nicola guided me through resetting the fuse board and restored the power supply, which pointed towards the dishwasher that tripped the electricity as we were using it when the power went out. I would not have had a clue what to do without Nicola. I was very, very happy indeed, Nicola was absolutely brilliant and very, very helpful!!"   Tenant, Chase Evans

"My boiler stopped working and I couldn't work out what to do, so I contacted my out of hours number. I was quite happy with how everything went, I was given lots of clear information about the engineer coming out and he was then on time, which was good. He explained everything that he had done and the boiler has been working since."   Tenant, Chase Evans 

"I was moving into my apartment and the key wouldn't work, so I was stuck outside with all my furniture! I called the emergency helpline and was really impressed with how quickly an engineer arrived. He called to confirm when he would be there and sure enough, he arrived within half an hour. I was really happy with the engineer as he was polite, helpful and very nice."   Tenant, Ascend Properties

"My boiler stopped working so I contacted my Letting Agent and they instructed Everything Lettings. Everything was good, I was pleased with how quickly Natasha organised an engineer to come out, it was only a few hours later. When he arrived, he was very thorough and described the problem thoroughly so that I could understand how to fix the problem in the future."   Tenant, Right Now Residential

"The extractor fan was not working in our bathroom which, very annoyingly, left the whole bathroom wet with condensation. I contacted my Letting Agent who instructed Everything Lettings to attend. I was over the moon with the whole service! I was contacted by the engineer as agreed, giving me enough time to get from work to the house so I could let him in, and the engineer was on time too. He was great and gave me lots of detail about what would happen next with regards to ordering parts and returning to fit them. Everything was amazing and I was really pleased!"   Tenant, Right Now Residential

"As our Property Maintenance company, Everything Lettings provides services from window cleaning, letting cleans, Out Of Hours Emergency Service to general property maintenance. I'm very, very happy with the business relationship between Everything Lettings & Ideal Collective. I am very happy with the response times of engineers getting to site and the office team responding to emails and keeping me in the loop, especially Out Of Hours, where problems are sorted very quickly and well. The maintenance work is great and I'm happy to continue passing work through Everything Lettings as it works so well."   Max, Ideal Collective Properties

"I was locked out of my house because my front door handle broke so my letting agent put me onto Everything Lettings. I was really happy an engineer came out straight away and that he got it sorted quickly, there have been no more problems, the engineer was very nice and helpful."   Tenant, Martyn Gerard Properties 

"I called the emergency number because there was a major leak in my sons flat early hours of the morning. My son was in quite a panic as he has learning difficulties, he found it quite a confusing time. The engineer came out and managed to stop the water leak, he had to turn the water off to the whole property. We had a couple of engineers out and the 2nd engineer in particular did a brilliant job and made sure everything was working well, staying on at the house both visits until the work was completed."   Tenant, Ascend Properties

"I was waiting to move into my new flat, but the keys didn't seem to work so my letting agent gave me the Emergency Out Of Hours number to organise a locksmith. I was waiting a little while to find out when the engineer was going to come out but it may just have been that it was late on a Friday night and Maxine was spending time sourcing an engineer. Once I knew when an engineer was attending, Maxine called a few times with updates, which I was happy about. The locksmith was very pleasant and polite and worked very quickly to get the lock fixed, which I was pleased with."   Tenant, Burghleys

"The handle to our living room door snapped off meaning that we were stuck downstairs for 4 hours! We tried to fix the handle so that we could get upstairs, but it was no good and we ended up calling Everything Lettings to help. We were really happy with the service we received from the lady in the office, my flatmate spoke to Nicola for the majority of the time. We were happy with the speed of everything and the overall customer service."   Tenant, Butterfield Taylor & Co Properties

"I woke up at 2:00 in the morning and found water pouring into my flat from two flats above and used the Emergency Out Of Hours number. I was really impressed that an engineer came out at 3am to isolate the water, with just that in mind it was a massive success!"   Tenant, Marston Properties

"I work with Roy on a regular basis as our emergency property maintenance contractor, and I'm very happy with the relationship between London Shared and Everything Lettings. Roy is always helpful and quick with reactive site visits, I'm pleased with the level of paperwork and communication throughout our dealings. Recently I passed a job for a leaking water tank in a roof void; the repair was done in a very satisfactory time and the response from Everything Lettings was great. I had great correspondence from Roy who kept me up to date with everything along the way. I did have to ask for a report in this case, but was happy with the photos and invoice when they came through."   Lize van den Heever, London Shared Properties

"My carbon monoxide alarm went off and had the emergency gas team from Trasnco out, which was quite alarming. Everything Lettings then came out to look at the alarm and the leak on my boiler. The engineer who came out was very helpful indeed and kept me well informed of when he would be with me, in fact when he was running late he called with the new eta which I was impressed with. The alarm was found faulty so the engineer fixed it and has been fine since."   Tenant, Ascend Properties

"I have my boiler insurance with Npower, the service was due and they organised Everything Lettings to send an engineer out. I was happy, everything went fine and I was also happy with the appointment time they suggested, I didn't have to wait in all day. The engineer arrived in the morning and he did a good job, he did a good job."   Home owner, boiler service on behalf of Npower

"I had a major leak coming from my toilet, so contacted my Letting Agent and they instructed Everything Lettings. Everything was absolutely fine, the toilet has been working since with no problems. The response time was brilliant and the engineer did a great job."   Tenant, Lawrence Ward & Co

"I locked myself out recently, as soon as I closed the door I realised I didn't have my keys, it wasn't my best moment. But I was happy the engineer came out so quickly to get me back in. The engineer was very good and was I happy with everything, it was all good."   Tenant, Justin Lloyd

"There were some really urgent repairs needed in my nursery, I was quite worried that the window would fall out of place. The repairs were booked with Everything Lettings for Wednesday, I was a little disappointed that the engineer had to cancel due to an emergency on an ealier job, but other than feeling frustrated, I was kept up to date by Natasha of when it would be booked back in and so it was ok. The engineer who came was very pleasant and polite and the job he carried out was immaculate. I was very happy that when I picked up a couple of paint spills/spots, that he came straight back in from the van and cleaned them up, apologising. Everything was very good and I was really pleased with the finish."   Tenant, Right Now Residential

"I arrived home and my key wouldn't open the front door, I called Everything Lettings and they arranged for an emergency locksmith. I was extremely impressed with the speed of everything and how quickly I was back in his house - I called at 19:30 and was in the house by 21:15. The engineer was very clear with all his explanations and I was pleased to hear that the repair was not down to me! All the paperwork was thoroughly explained and I was really happy with everything, especially to get back inside the house!"   Tenant, Ascend Properties

"The door handle on my bedroom was sticking and I ended up being stuck inside quite a few times, I'm elderly and disabled so it was quite distressing. Natasha was very friendly and gave me lots of information about the arrangements for an engineer to come out. I found the engineer to be very good, and also very funny and personable. He arrived on the day the office had booked in and completed the job very quickly, first thing in the morning. The repair has been fine and I haven't been locked in the room since!"   Tenant, Howes Property Solutions

"Good Afternoon Maxine. Many thanks for your assistance with our tenant, he came into the office this morning, very apologetic, and used our managed keys for access"   Mike Sammon, Director, Manlets Properties

"A leak appeared on our boiler system and was causing some damage to the flat, so an engineer was organised to come out as an emergency. Everything went really smoothly and the engineer was sent out really quickly, the hot water has been back on and working just fine ever since. My girlfriend was happy with all the communication she had with Everything Lettings office too. Overall, very happy."   Tenant, Express Letting Agency

"I had a burst pipe in the bathroom so I called the emergency number and spoke to a lovely Essex lady who was very helpful and polite. It was a Sunday, but an engineer was sourced and sent out within a couple of hours to repair the pipe problem. I was really impressed with how quick it was between placing the call out to the water leak being fixed. The only criticism was that the long message when I called wasn't very clear, but the information on locating the stopcock was very helpful indeed!"   Tenant, Sowerbys Estate Agents

"Good morning Roy, I hope this finds you well. I'm sending a quick e-mail this morning with regard to an issue at the property in which I live last night. Your colleague Maxine was the person who dealt with this on our behalf. I have to say she did an absolutely stellar job! Meticulous, attentive and brilliantly handled. Being aware of the security risk that having a broken lock on a main entrance door (that leads to a busy street), she was adamant that the issue needed to be rectified asap & kept us informed all of the way through the process. And getting the letting agent(s) to do a complete 180 from their stance was no small feat either - I suppose her lovely and professional demeanour won the day. In conclusion, please pass on another big thank you to her for outstanding efforts with regard to this matter."   Tenant, Johnny Worman

"Whilst going through my house sale process, the deal was hanging on fitting a new ventilation system in the house. After waiting a month for the Solicitors to get everything agreed, Everything Lettings managed to get the repair booked in and completed the following day! I was really happy with the engineer who came, he was professional, honest and really nice. Being a young female at home, I always feel a little nervous and worried about having a male engineer visit, but the engineer was polite and made me feel at ease as he was so professional but personable too. The engineer was on time, and I was really impressed that he phoned ahead to let me know what time he would be here, and also text when he was on the way. I'm now in my new house unpacking neverending boxes!"   Home Owner, LME Move

"My electrics had gone and I had no idea why, I was really happy with how Nicola went through how to test and reset the electrics with me. Everything has been working fine in the couple of days since, however it's a reoccurring problem so I'm hoping to have an engineer check everything over soon."   Tenant, Right Now Residential

"Cleaners had locked the door of my property and I was unable to get back in. Lots was done to get me back in, including an Uber going to different places and picking up keys so I could get back in! I was really happy with how quickly the whole situation was dealt with and that I was back in the house within a couple of hours!"   Tenant, London Shared

"I had lost power to most of my flat, the national grid advised to check my fuse board and I saw one of the fuses down but as I switched this back on and the power came on it tripped again. I didn't know what to do from here so I called my Out Of Hours Emergency number and Nicola kindly talked me through resetting the fuse board and we traced the problem to the washing machine. I was very happy with the amount of information she gave me, describing how to run through the trip switches in order to find out which appliance was causing the problem. Everything was perfect."   Tenant, Chase Evans Estate Agents

"My tap snapped and I had water pouring out, so I contact Everything Lettings through the Emergency Call Out number. I was over the moon with everything, I couldn't fault anything. I was informed every step of the way and was called whenever they promised they would. Phil the Engineer was charming, informative and did such a great job. Really couldn't fault anything and was over the moon at how quickly the problem was handled."   Tenant, Howes Property Solutions

"I'm moving house and needed my CP12 Gas Certificate and EICR Electrical report as part of the conveyancing reports. McCarthy Stone booked the work to be done with Everything Lettings and they contacted me to book an engineer in. He was booked for between 8:30 - 12:00am and he arrived at 11:00, so I was happy with that. The engineer came, did his job and went off again, I was really happy with how quickly the paperwork was sent through, now I'm just waiting for a moving in date!"   Vendor, McCarthy Stone Part Exchange

"The lock mechanism on my front door broke and I couldn't use the door at all, I did feel quite silly that I couldn't get out the house! I was really very happy with the locksmith, he was a marvelous young lad who really knew what he was doing. The lock has been fixed and is now working better than it ever has, I now realise how stiff it was and had probably been needing repair for a while before the mechanism failed. Great job!"   Tenant, Sowerbys Estate Agents 

"There was a problem with the pipes in my bathroom, every time I ran the taps, the water would back up into the bath tub. When I called the emergency number, Maxine said she would have an engineer out to me the next morning. I was very happy and thought everything was 10/10, I would easily recommend Everything Lettings. The engineer was very helpful and fixed the problem completely so that there have been no problems since he came out."   Tenant, Right Now Residential

"I'm at the beginning of the house buying process and so needed an Electrical Report, Gas Certificate and EPC. Everything Lettings organised for all to be completed, I was happy with the work carried out and that the engineer was in and out quickly, with all work completed."   Vendor, LME Move

"I was buying my new house and my buyer pulled out two weeks before exchange, it was panic stations but I managed to find a replacement buyer, only problem was I had to complete within 10 days otherwise the contracts would fall through. This meant new paperwork and inspections. I was blown away by the efficiency of everything. Within half an hour of placing the call to ask for the gas certificate, I had an appt confirmed for the following day... on a Saturday! Steve the engineer was absolutely awesome, he turned up on time and was extremely quick, helpful and efficient. I'm so happy that everything went ahead I'm now in my new house, the dog is happy he has a garden now too!"   Vendor, LME Move

"The tap in my bathroom needed a new internal cartridge, whilst waiting for the repair the internals completely went and we had boiling hot water overflowing everywhere. I spoke to Everything Lettings to get an engineer out and fix the problem, I was disappointed to find out that it would be a little wait, but managed to stem the flow myself. I was very grateful that Nicola had been able to direct me to where the stopcock was in the kitchen to prevent any further water flow into the pipes."   Tenant, Sowerbys Estate Agents

"I had my yearly boiler service and was very, very happy with with the engineer. He stuck something on the boiler to say he'd been, so I was very happy with that! He was on time and carried out the work well, so all was fine."   Boiler Service, on behalf of our client Allianz

"I have my boiler service insured through Allianz, they instructed Everything Lettings to get the yearly service booked in. I was more than happy with the service and have no complaints at all. The engineer was really helpful and pointed out a slight warranty issue with the external flue, which is being dealt with by the housing developers and hopefully being fixed soon. So for that I was very grateful."   Boiler Service, on behalf of our client Allianz

"The engineer was great and gave lots of good info on what he was doing and what he would need access to. I was happy with the engineer who was polite and good at his job. All good from my end."   Home Owner, LME Move

"Everything was fine, the engineer was very good and very polite. He explained everything on the paperwork and went through everything thoroughly to explain that no further works were needed. The engineer was actually about half an hour early, but that suited me so wasn't a problem at all. Very happy with everything."   Home Owner, LME Move

"We had our yearly service on the gas and electrics last week and we were very happy with the engineer. He was very good and explained everything he was going to do. I'm elderly so I appreciated the engineer leaving everything nice and tidy afterwards."   Home Owner, LME Move

"The contractors did a really amazing job, better than i was expecting ! Not only did they fix the damage that the previous contractors (NOT YOURS) caused, they repainted the areas, fixed my top window, loosened the bottom window and it locks perfectly again. They even hoovered. Really professional job and i would like you to pass on my thanks if possible. Hannah was also in the house at the time they were carrying out the work and said they were very polite and kept her informed as to what they were doing. Thank you so much for fixing this."   Lisie Beeley, London Shared

"I needed a gas and electric report done on my house, so Everything Lettings organise an appointment for us. I was really happy with the whole experience. The engineer was polite and a really nice man, he turned up on time, did his work well and went on his way. Couldn't have asked for anything more."    Home Owner, LME Move

"I have my boiler serviced and insured through Allianz and a new service was due, so Everything Lettings contacted me to book an engineer in. I was confused at first as I saw the name and assumed I was being contacted about a Lettings property when I'm a homeowner! Wendy very quickly explained about the relationship between the two companies and it was great to deal with Wendy after that. I was really happy with how quickly the appointment was made for the service and felt very happy with the work carried out. My wife was at home when the engineer came and she was happy with his efficiency and how tidy he was. We were happy overall and impressed with the follow up phone call to check if we were happy with everything."   Boiler Service, on behalf of our client Allianz

"My hot water had stopped working so Everything Lettings organised for parts to be fitted. The engineer made an appointment for the repair between 11:00-13:00, he arrived at 11:15 so I was very happy with that! The engineer fixed the hot water problem, he worked well and left everything clean and tidy, it's been working well ever since. The engineer was a really good fella and I was really happy with his work."   Tenant, Howes Property Solutions

"My door lock broke and I couldn't turn my key, so my letting agent sent an engineer out. I was over the moon with the engineer who came to fix my lock. I suffer with learning difficulties and severe anxiety so was in a little bit of a state when the lock broke, I had to rearrange several appointments which made me anxious. The engineer did a fantastic job, he explained everything really well, in simple terms so I felt happy and peachy. The engineer was very kind, he was on time which was really important with my anxiety, he left after he fixed everything."   Tenant, Express Letting Agency

"Our door lock was jammed and we could not get in or out of the property, my husband even had to climb out the living room window just to get out the house! I was extremely happy with the work Everything Lettings put in, I was really impressed with how quickly the locksmith arrived and how detailed the report was on the lock repairs required. He had to order parts, but managed to make a temporary repair, which was great."   Tenant, Alan Ives Properties

"I am grateful to Maxine for her help on what was a very difficult day. Without her, I am not sure how I would have got things sorted out so quickly."   Tenant, Wright Letting Agents

"I accidentally locked myself out of the house at 3:3am!! No one was answering the door inside and so I needed a very urgent locksmith as the local hotel was full, not what I needed at that time of the morning. Everything worked out just fine and the locksmith was able to get me into the house very quickly."   Tenant, LondonShared Properties

"Hi Maxine. All safely in. Wayne was absolutely brilliant. And thank you for all your help."   Kathryn Bodenham, Wright Letting Agents

"As a background, we set up the system with Everything Lettings to cover the Christmas closure period, but from that period of time we could see a clear benefit to carrying on the relationship and the Out Of Hours service, and it is a good advertisement to potential Landlords as a company. We are very happy with the frequency and content of any notifications sent with regard to call outs and futher visits. We are environmentally conscious and happy that all paperwork is emailed rather than posted, with good quality report sheets and invoices being sent. We feel as if the relationship is very good and it is benefitting our company greatly."   General Manager, Gary Banks, Justin Lloyd Letting Agents

"My flatmate left a bottom lock on and I was locked out of my house, so I needed a locksmith urgently. Everything was fine, no problems at all with the service. I was given a timeframe of 1.5hrs for the engineer to attend and he turned up towards the end of the time, but I was more than happy with that! The engineer was really good, very thorough and could not do enough for us, in fact I was really taken back by his efficiency! The whole experience was good and I was really happy with Everything Lettings."   Tenant, Chase Evans

"My boiler started leaking so my letting agent put me through to Everything Lettings and I was absolutely over the moon, I could not stop saying thank you and singing praises over the team! Nicola was extremely helpful and went out of her way to make sure everything went well, even calling the day after the repair to ensure everything was still ok. I could feel the kindness through Nicola's voice and felt very thankful for that. There was a slight problem after the engineer left, the leak had stopped, but the hot water wasn't back on. After speaking with Nicola, the engineer called back and they worked out that he had forgotten to turn a switch on which was preventing the hot water from coming back on. I was very grateful that the engineer was so helpful. I cannot thank the whole team enough!!"   Tenant, Martyn Gerrard Properties

"My boiler broke down over the Bank Holiday and needed an engineer to come look at it. I was very happy with the service I received during the call out and I'm also happy that the boiler is now working again. I was not in during the time the engineer attended but it was great to come home to a working boiler!"   Tenant, Lawrence Ward & Co

"I had just got home from a long haul flight and found my key did not work in the door, so very frustrating! I was extremely impressed that a locksmith could be sent out during the afternoon on Bank Holiday Friday. Maxine was brilliant and very helpful. The engineer was 15 minutes late from the time I had been told, but M25 traffic on Bank Holiday is always a nightmare! Maxine was able to let me know the engineer had been in traffic but would be there shortly. The engineer was very polite and managed to fix the lock quickly which I was so happy about! We were very lucky to have had such good service."   Tenant, Martyn Gerrard Properties

"My boiler went down and my letting agent sent Everything Lettings out. Everything was fine, the engineer came out the same day which was great and took a look at the boiler. It appeared to be an intermittent problem as he could not trace any faults, but the boiler has been working perfectly ever since."   Tenant, Marston Properties

"Initially I spoke with Maxine, who was extremely helpful and very knowledgeable, quick in getting the engineer out to site which I was extremely impressed with as I'm located in central London! The engineer was extremely polite and a very good engineer, giving lots of great information. Before arriving the engineer used Whatsapp to have pictures sent over for a initial brief and diagnosis, and in this chat message he confirmed the time he would be there. The engineer was 15 minutes later, but I was more than happy with how quickly he was there from time of call out to attendance. It was probably one of the best experiences I've ever had when calling out an emergency engineer!"   Tenant, London Shared Properties

"My Letting Agent organised for Everything Lettings to do some repairs in my bathroom - a new shower rail was installed and repairs to my bathroom door which was misaligned. Everything was ok, the engineer arrived at the right time and day as planned and I was very happy with his work. Everything was fine."   Tenant, Lawrence Ward & Co

"Recently, I had a major water leak after my boiler stopped working so I called the emergency number. After reporting the problem I was so very pleased that an engineer had been organised to come out the same day, especially because it was a Saturday! Everything has been working fine since, no problems at all."   Tenant, Wright Letting Properties

"I use Everything Lettings for our Commercial Property Maintenance, overall I am very happy working with Roy and the team - they are very knowledgeable and seem to react to any call out quickly. Their knowledge is especially noticeable when it comes to boiler and central heating problems. I am always really pleased with the photos and reports being sent back as paperwork, and that the work is of a good standard. Lots of information is always given about when work is to be booked in and any further remedial works required. Very happy with how Roy provides quotations very quickly for work, it makes the process very smooth."   Katie Murphy, Vista Facilities, Commercial Property Agents

"My neighbour came round in a panic as there was sewage backing up into her garden and going up to her house! A drainage engineer came out to sort the problem, everything went alright and there's been no problems since. The engineer was very thorough, and explained everything to me."   Tenant, Howes Property Solutions

"If booked will this be the same engineer who visited, we were very impressed by him. If possible can we request him."   Amanda Carswell, Assistant Property Manager, Right Now Residential

"Good morning Team, Thank you so much for completing Flat 2 , 129 Whitechapel High Street. The tenant was so impressed on your workman’s care and was able to clear the blockage so quickly. Hope you all have a good weekend."   Candice, Lawrence Ward

"My bedroom patio door had become stuck in the open position, and as a First Floor resident the prospect of leaving it open at night was quite scary. A locksmith was sent out and everything was dealt with very swiftly, especially considering that it was a Sunday evening. Maxine was very helpful and gave enough information for me to know exactly what was happening at all times. The locksmith arrived at the time I had been told and he was thorough in what he was able to complete, even though another type of contractor was required to complete the fix."   Tenant, Chase Evans

"My boiler stopped working and my agent organised for Everything Lettings to come out and have a look. It all went very well, and I was well informed about when an engineer would be attending and then returning with parts to complete the repair. I was actually out at work during the repair and had the engineer pick up keys from my agent, which was great and so helpful. When I came home, everything was working and the property had been left very tidy. I was very happy with everything!"   Tenant, Lawrence Ward & Co

"I suddenly had no water in the house and so I called the number for emergencies. Because there was no water at all, I was given advice as to what to do with regards to calling the water board, I was given the telephone number to call and soon enough an engineer was on his way. I highly praise Nicola for being so helpful."   Tenant, Red Key Properties

"My washing machine stopped mid-cycle and I couldn't get the door to open - it made all the more worse because I was about to be travelling away with work for 5 days! I used the Out Of Hours number and spoke to Nicola, she was really helpful and I appreciated the fact that she was honest about whether the call out would be approved as an emergency call out or not. Nicola advised me to reset the machine, which meant I could get to the washing and then an engineer was organised for when I'd be back from my work trip. Overall, a great service."   Tenant, Ascend Properties

"An engineer was fixing something else and noticed a patch on my ceiling, he investigated and realised that a radiator valve in the bedroom above had been leaking for quite a long time. He ordered the parts and came back to fix the problem. I was told when the engineer would come back and then the engineer was punctual, tidy and very nice. Everything is still working and I'm really happy the repair was made before there was any major damage."   Tenant, Howes Property Solutions

"This is the second time I have called the Out Of Hours team and the service has been AWESOME both times! Our kitchen tap was spraying water everywhere and we couldn't turn the water off. The engineer came out within 2 hours of placing the call which was amazing! He was so helpful with tracing and finding the stop cock, which was in the pathway outside the house, I would never have found it otherwise. Maxine was really lovely, helpful and made the problem seem easy and quickly fixable. The Out Of Hours service was brilliant!"   Tenant, Martyn Gerrard Properties

"Our boiler came up with a fault code so an engineer came out and everything is still working just fine. I was really happy with the amount of info given about when the engineer could get here, so we were able to make sure someone was in. I was also impressed when an updated time was given, even though it was a little later than originally planned, and that the job hadn't been cancelled but someone was still coming even though it was late at night. The engineer was really, really helpful and gave lots information about how to carry out maintenance tasks and prevent the problem from happening again. I was also really impressed with how tidy the engineer was!"   Tenant, London Shared Properties

"Someone broke into my house, smashing the back patio door completely, so I called the Police and the Out Of Hours Service. Everything was spot on, no problems at all. I spoke to a very nice lady who kept me updated with what was happening, as did the engineer so I couldn't fault the service at all. The engineer was quick and got the door secured and left everything just fine."   Tenant, Butterfield Taylor & Co Properties

"I have been living in my house for four years now and have been very happy. After a break in, Everything Lettings came out in an emergency to secure my front door. I was happy with the job, so all good with me, you guys are doing a good job again, Thanks!"   Tenant, Edgecom Estates

"My boiler was due a service and so my Landlord organised this with Everything Lettings. I was given a time and date for the boiler service and the engineer came out promptly at the agreed time. The engineer carried out the service swiftly and left everything working really well. He was very tidy too!"   Tenant, Property Assure Products

"I have two young children and the heating stopped working in my house, so I called Everything Lettings to come and look at it. Everything was perfect, the engineer got out to me quickly and he was available to me on his mobile to reassure me that everything was going to be ok, and that the temporary repair would keep the house heated for the children until he returned to fit the new part. That made me feel comforted and confident that everything was going to be ok."   Tenant, Lawrence Ward & Co

"My boiler stopped working and so I had nothing working, an engineer came out to me and everything was great. The boiler is still working now, which I am really happy with."   Tenant, Ascend Properties

"I discovered high levels of Carbon Monoxide in my house and contacted Everything Lettings for an emergency engineer to come out. Nicola was very reassuring and it was so comforting that that she knew what she was talking about! The engineer was on time and completed the work quickly and efficiently. The engineer was polite and really comforting in a scary situation, I had no questions about his safety and felt totally reassured that the house was safe."   Tenant, Butterfield Taylor & Co Properties

"I had a problem with my boiler a couple of days before Christmas and called Everything Lettings to come out. Maxine was really helpful and I was so happy that an engineer attended within the hour to have a look at the boiler. I wasn't given a specific time for the visit, just that it was going to be the afternoon, but in the end I didn't mind because the engineer came out so quickly."   Tenant, Pure Luxury Living

"The electrics in the house had gone and I didn't know what to do. Maxine was really helpful, the information she gave was good and it was enough to trace the problem and get everything back up and running. I thinks there was a problem with the main electric supplied to the house because everything came back on all at once! "   Tenant, Martyn Gerrard Properties

"I noticed a major sewage leak in my garden, as my property is at the end of a row of cottages, the drainage problem ended in my garden! Maxine was absolutely lovely and couldn't commend her more, she listened to everything I needed to say and she gave me reassurance that the problem would be dealt with. I was really impressed with Maxine's honesty that she was not sure whether anyone would be available (being Christmas!), but that she would do everything to get the issue alerted to the agents. Maxine sent a text and rang back to ensure I was up to date with the current situation which I was over the moon with. Maxine took the stress away so completely that I felt the pressure of the situation taken away from me entirely."   Tenant, Green Door Properties

"During the recent bitterly cold weekend, my heating and hot water packed up! I contacted Everything Lettings and was really impressed with how prompt everything was, from the initial call to an engineer coming out. I was extremely thankful to Maxine who was absolutely brilliant! I couldn't believe how much effort Maxine put in, describing how to get the boiler up and running, she even waited on the line whilst I watched a video to help. Unfortunately nothing worked and an engineer was needed, but I praise the work of Everything Lettings highly."   Tenent, Martyn Gerrard Properties

"I came home in the early hours and found water leaking through my bathroom ceiling. I spoke to Maxine who was extremely helpful and brilliant, very informative and caring. Maxine was really, really great and I followed her instructions to shut the water off and not use the bathroom until someone came out to look at the problem."   Tenant, London Shared

"We’re happy with the service and responsiveness.  We like and trust the company and intend to continue using them."   Charles, Landlord

"I work for Chase Evans who use Everything Lettings for their Maintenance Contract, so when I had a problem with my own boiler at home, I tried their number to see if they could help at all. Maxine was super helpful and talked me through how to repressurise my boiler and see if that was the problem initially. Unfortunately, I did need an engineer to come out and fix the boiler, and I was really touched that Maxine called back to follow up on what had happened."   Krystal, Chase Evans

"After a terrible shock discovering a break in at my house, Everything Lettings managed to send an engineer to repair my door very late at night on a Friday. I was really happy with the quick response to the emergency and the temporary repair to make the house safe was made well."   Tenant, Martyn Gerrard Properties

"Following an emergency drainage issue, Everything Lettings came out to investigate problems with sewage backing up into one of our properties. I was really impressed and thankful that they followed up the call out to check everything was ok."   Migle, Chase Evans

"My electrics kept tripping out and I didn't know what was causing it. Everything Lettings directed me in resetting the fuse board to source which appliance was tripping the electrics out, and I was so grateful for the information I was given. Nicola was really helpful!"   Tenant. Martyn Gerrard Lettings

"A new tenant called in with a major leak in their kithcen, so Everything Lettings quickly dispatched an engineer to the property. I was so happy that the fault was diagnosed before causing too much damage. We're very thankful for the recommendation to replace the dishwasher, which we will go ahead and do soon. Thank you Everything Lettings for all your help!!"   Vanessa, Property Manager, Martyn Gerrard Lettings

"A couple of weeks ago I woke up to a stressful, whirlwind experience as water had suddenly started pouring through my ceiling. I frantically called Everything Lettings and Roy gave me lots of very clear and helpful information, including contacting the fire brigade because the water was coming from another flat and no one was home. When they couldn't help I was very impressed that as soon as I called Roy back he was dealing with the situation straight away and 'on it'. The plumber was really prompt and sorted the problem really quickly."   Tenant, Professional Properties

"I am extremely happy with the service Everything Lettings provide us, covering our Out Of Hours Call Out. The ladies in the office provide great communication and are always very, very helpful. The site we manage is very complicated and there are a lot of residences, but the team at Everything Lettings make every effort to understand the complex private and adopted pump station pipework network when a call out is needed on site. The work from Everything Lettings is consistently great and I'm always pleased to work with them."   Marianne Rogers, Barton Park Homes

"I work with Everything Lettings to cover any problems which happen outside our office hours, and I am extremely pleased with the level of profession when representing my company, the tenants are dealt with as if it was me dealing with them. Working with Everything Lettings has been great and I'm really happy with the working relationship."   Ashley Weekes, Pure Luxury Living

"I live in a housing park where houses are mainly for elderly residents and we find it quite confusing and stressful dealing with the ongoing pump station issue here. I spoke to Everything Lettings as there was a sewage leak backing up from the pump station, and they organised to have an engineer look at it. I was really happy with how the problem was dealt with and how they liased with South West Water too, the engineer managed to come out and the problem was sorted quickly. A sewage leak isn't pleasant for anyone so I was over the moon to get it sorted!"   Tenant, Barton Park Homes

"I had an engineer from Everything Lettings come to my house to look at a problem with my heating system. I was so happy that the engineer came out and the heating has been working ever since. I was working when the engineer needed to attend so I was happy that I could leave a key with a trustworthy engineer and get back to work."   Tenant, Red Key Properties

"My heating system failed and I had no heating in the house, Everything Lettings dispatched an engineer the same day which I was really happy about. The engineer balanced the system and I was pleased to see the heating working again, the engineer did a great job."   Tenant, Chase Evans

"I was struggling to find my serviced apartment and it was late on a Sunday night so could not contact the offices. Fortunately Everything Lettings was taking the out of hours calls and they helped me out. Maxine was extremely helpful, polite and went out of her way to make sure I could find and access the property!"   Tenant, Pure Luxury Living

"I had a problem with my front door lock and couldn't get in my house so I contacted Everything Lettings to come out. I was very happy with how everything was handled, I was told I would receive a text message to confirm the locksmiths eta, which I did then receive and the locksmith was on time. The locksmith removed and repaired the lock and it has been working since. I was pleased with everything and have no complaints at all!"   Tenant, London Shared

"I needed an Emergency Plumber as there was a big water leak from my water tank, so Everything Lettings organised for an engineer to come out to my property. I was really impressed that the engineer came out the same day that I reported the problem! Everything was fine, the engineer was very helpful and fixed the problem right away. The office were very helpful too with keeping me up to date with the engineers eta."   Tenant, Lawrence Ward & Co

"Hi, just to let you know that the tenant of the above property asked that I pass her thanks on, she said the gent who attended was so lovely and polite. Not often we get feedback back from tenants!"   Chantelle, Property Co-ordinator, Red Key Property Services

"At our property, we noticed sparks coming from an electrical box and called Everything Lettings for an Emergency Engineer to come out. The engineer attended really quickly, my wife and I were feeling really scared about the sparks and what that could lead to, so I was really relieved the engineer came out within a few hours. The engineer traced the fault and gave a thorough demonstration and explanation of the problem to put my mind at rest, which I was so grateful for. The electrical box is now safe and everything is working just fine."   Tenant, Chase Evans

"I called Everything Lettings as one of our propertys' had a major leak - they responded really quickly and I was so impressed with the attendance time of the engineer. I was really, really happy with everything and they couldn't have dealt with the job any better. The job was completed well and I was pleased with the amount of information received both from the office and the engineer."   Ann Hughes, Lawrence Ward & Co

Recently, one of our properties had been left in an unsecure way and so Everything Lettings organised for a locksmith to attend the following day as planned. The property was secured and the work was completed very quickly, picking up and returning the keys as arranged. Everything was brilliant!"   Chanelle, Property Manager, Chase Evans Properties

"Everything Lettings provide reassurance to our tenants and support for us an agency and our landlords. Always efficient in handling calls and also quick to respond to call out requests, providing information as required to enable us to handle the management of our properties in a clear and helpful manner."  MakeurMove Properties

"We work with Everything Lettings for our Property Maintenance and Emergency Call Out service, and we are always really happy with all aspects of working with Everything Lettings. The service is always perfect and the team in the office always provide clear and accurate information for the duration of the jobs. Something we are always extremely happy with is the continuous availability of engineers and the quick response to any jobs passed over. Repairs are usually completed, but on the occassions that further works are needed, Everything Lettings provide information for return visits very quickly."   Saba, London Shared 

"I had a problem with a broken fixture on our toilet so I placed a call with Everything Lettings. I was very happy that the visit was booked in well and that the engineer was on time. The repair was completed swiftly and the job was done well, I was suprised and pleased that the engineer cleaned the area exceptionally well and also fixed another issue which I hadn't even noticed, this went above and beyond what I had expected."   Tenant, Adrians Properties

"As always with Everything Lettings, I was very happy with the quick response time and the repairs made to a boiler which was not providing any hot water or heating for the tenants, and that everything was left in working order. The boiler was repressurised and the engineer left instructions for the tenants to deal with any future issues, which was great."   Saba, London Shared

"We use Everything Lettings for various repair works and out of hours call outs, covering lettings properties aroud Newport. We are very happy with the overall service and find the communication from their office to be very good, especially during out of hours time we are always able to speak with someone. The quality of the work is high and we have been happy with the engineers works at our properties."   Samantha, Red Key Property Services

"For the sale of my house I needed a Gas Safety (CP12) and Electrical Certificate (EPR) so I booked through Everything Lettings, the engineer was booked and he turned up on time. I was very happy and everything was fine. The certificates were given in the time I needed them for the sale process to move forward."   Tenant, LME Move

"I recently had a security issue with a faulty window and called Everything Lettings for an emergency visit. I was very happy with everything; the engineer arrived within a couple of hours of making the initial phone call, which I was very grateful for, and he sorted the problem straight away. Maxine in the office was super, she was very informative, helpful and friendly."   Tenant, No Agent Properties

"Everything Lettings went out to one of our properties to investigate a problem with our tenants toilet and the flushing system. I was very happy with how the job was dealt with, and very happy with the quality and quantity of images I was sent following the diagnosis. The job was attended to quickly, site was left well and I had no queries on the job. I was also very happy with the quick turn around of the quotation for repair."   Sam, London Shared

"An engineer came out to fix our toilet which had been continuously running water, he worked out which part he needed and returned the next day to fit it, great service and response times."   Tenant, Howes Property Solutions

"I needed an electrical EICR report carried out on my house and an engineer came to complete it. The engineer was good and gave lots of technical advice and pointers on the electrical problems he found in the property, which was really helpful."   Tenant, Howes Property Solutions

"I needed a CP12 Gas Safety Certificate for my property, so it was booked through Everything Lettings. I was happy with the job and everything was fine. The office staff gave an exact time for the engineer to attend and the engineer was on time. He was also, friendly, chatty and efficient, getting the job done quickly."   Home Owner, LME Move

"Unfortunately, I had a window broken by someone and it was broken right through the two panes. I called Everything Lettings to attend and I was very, very happy, everything was superb and couldn't fault anything at all. An engineer was booked to come out and he attended very quickly, leaving everything safe and secure. The office kept me well informed and up to date, which I was over the moon about."   Tenant, Butterfield Taylor & Co

"We had a problem with a leak from our cistern, after speaking to Everything Lettings an engineer arrived within a one hour time slot that evening.  The ladies kept in contact throughout and were very professional, even calling to let me know when the engineer was on the way. We were very happy with how the cistern was fixed really quickly and the engineer left everything tidy and clean."   Tenant, Howes Property Solutions

"I had a big water leak from my boiler and contacted Everything Lettings. I was extremely impressed that an engineer was able to get here the same day and fix the leak on the boiler. The engineer was very good and efficient, it was a relief to have the boiler fixed"   Tenant, Chase Evans

"An engineer was booked in to carry out various electrical work, I was really happy with everything, no complaints at all. Communication was good from Everything Lettings to book the engineer in, the engineer arrived on time and carried out the work well. The engineer went to extra efforts to make sure everything was clean and tidy afterwards, even hoovering!"   Tenant, Howes Property Solutions

"We had an engineer in to fit a water tank, pump and valve and we were very happy with the repair, everything has been working really well since. The engineer came a little earlier than the booked time which we were very happy with. The Everything Lettings office gave good information on booking times and general info as we went."   Tenant, Adrians Properties

"I was extremely happy with the engineer who attended to diagnose issues with the water leak. He gave recommendations and also investigated problems with roofing whilst on site too."   Tenant, Howes Property Solutions

"We were really happy with the everything, very quick and very efficient. The locksmith contacted me to confirm the appointment and then arrived straight away. The lock has been working since and I'm very happy with everything."   Tenant, LME Move

" Lots of information was given as to when the engineer would attend, everything was fine and has been since."   Tenant, Butterfield Taylor & Co Properties

"I was really very happy with Maxine, she was extremely helpful and tried lots of different things to work out what was wrong in the first place. I was also very happy that an engineer was able to come out and attended within a couple of hours. Everything has been working fine since."   Tenant, Butterfield Taylor & Co Properties

"Maxine was very helpful, very polite and I was happy with all the information she gave me."   Tenant, Chase Evans

"I have a great relationship with Everything Lettings. In particular, Nicola is polite, very professional and always very good with passing information on. I am so grateful for her professional manner when dealing with tenants on my behalf. I am very happy with the work Everything Lettings have carried out and plan to keep using the company for my lettings maintenance work."    Ashley, Managing Director, Pure Luxury Living

"We had an engineer arrive to clear blockages in our bathroom, I was very happy with how quickly the engineer was able to attend. The work was great and everything has been working since."   Tenant, MakeurMove Properties

"For the part exchange of our house we needed a Damp & Timber Report by a specific date, Everything Lettings managed to deliver that report on time and I was happy with the service."   Tenant, LME Move

"I met the engineer from Everything Lettings on site, he was on time but I was late! He completed a good job and I was happy with the work."   Alex, Abbott Fox (Norwich), LME Move

"I just had an engineer out to carry out a CP12 Gas Safety check, he arrived and carried out the work very well, he was polite and courteous, he carried out the work without being disruptive. The call handler was polite and clear about the appointment time. I was happy with everything."   Tenant, LME Move

"Everything Lettings worked very quickly to get an engineer on site and the file was closed quickly with no further problems."   No Agent Properties

"I was happy with how the appointment for a CP12 certificate was booked in, the engineer was punctual and everything was fine."   Tenant, LME Move

"Everything was made very clear about when the engineer would come out and what was happening. I was very happy with everything and our appliance has been working well since."    Tenant, MakeurMove Properties

"Morning Roy, just had a phone call from the tenant. He wished to pass on his thanks for the prompt response, and professional manner of the contractors who attended Saturday and the following days."   Ryan Green, Howes Property Solutions

"Everything Lettings have been looking after our out of hours emergency call service for nearly 2 years.  It takes the pressure off us as a small business to provide the service directly ourselves and enables us to give both our Landlords and Tenants the reassurance that help is on hand if required. On the occasions that the service has been called upon by our clients, they have had a prompt response to the problem. If you are looking for top service to manage your emergency calls then I would definitely recommend speaking to Roy Fuller at Everything Lettings."    Crowe Property Agency

“We have been using Everything Lettings for some years and have continued to do so due to their efficient emergency services outside of our usual business hours. Roy and his staff are great!”    Chase Evans

“It’s not just the excellent service and professional maintenance advice and cover provided by Roy and his team at Everything Lettings Emergency Cover to our tenants that is so good, it’s the knowledge that when we enter the office in the morning we won’t be greeted by frustrated and angry tenants upset that they have been left throughout the night, or weekend, with no assistance to a major maintenance problem. 

Manlets have benefited from having Everything Lettings provide their Emergency Cover for our tenants and Landlords for over 2 years and it is one of the best, and most practical, decisions we have ever made”     Manlets

"We have been using everything lettings for some time now, I have always found the team to be proactive and very helpful. Our tenants have always mentioned the speedy response and very polite service they have received when calling in with an emergency maintenance issue."     Martyn Gerrard

I’ve had great feedback from the team. Thank you for taking care of things over the Christmas period. (Christmas Holidays 2017)   Joy, Marston Properties

"Just to let you know that our MD Caroline said how happy she is with your service and the knowledge of your team in dealing with the situations that come up."   Joy, Marston Properties

"Thanks Roy, the tenant also called yesterday to pass his thanks for the quick response from the engineer."   Ryan Green, Howes Property Services

"I was very happy with the engineer who attended as he was friendly, helpful and punctual."    Tenant, Multi-Let Limited Properties

"I was happy with every aspect of the visit. The engineer was very good and managed to fix the boiler leak, he was punctual and left everything tidy."    Tenant, No Agent Properties

"The whole process was brilliant. The engineer attended very quickly, he was very friendly, fixed the boiler issue promptly and left the area tidy. I'm very happy."    Tenant, Adrians Properties

"The entire call out was fantastic and completely faultless, I was so happy with the thorough communication and the quick action taken to book a locksmith in. The out of hours team and the contractor were easily contactable and very friendly."    Tenant, Red Key Property Services 

"I highly praise the whole experience with the call out team. I felt the ordeal of the break in was very traumatic and both the office and engineer were very kind and reassuring to me, which I feel extremely grateful for. The engineer attended very quickly and left everything working well."     Tenant, Marston Properties

"I was happy with the how quick the engineer attended on both occasions, and I'm also happy that a replacement boiler has been organised."    Tenant, No Agent Properties

"I was extremely happy from beginning to end. The call handler was very informative and went through a diagnosis in quite a bit of detail. An engineer was then needed, but he arrived very quickly and fixed the boiler problem, with no further issues since. The service was great."    Tenant, Multi-Let Limited Properties

"The job was done very quickly, the engineer came out and fixed the leak well with no problems since then, he left the area clean and tidy and we were very happy. Everything Lettings were very informative with eta's, etc."    Tenant, Chase Evans Properties

"Everything Lettings helped talk me through the technical help to get the boiler back up and running, and it has been working ever since."    Tenant, Adrians Properties

"The engineer arrived when he said he would and carried out the work really well, we haven't had any problems since."   Tenant, LME Move

"I'm very happy with the work carried out and how quickly it was completed. There have been no further leaks since, the engineer was very thorough."  Tenant, Howes Property Solutions

"The engineer came out within the hour and fixed the leak, Everything Lettings were very informative and gave thorough details."    Tenant, Martyn Gerrard Properties

"I was very happy with the reaction time of the engineer."    Tenant, No Agent Properties

"Our oven was fixed and it has been working well ever since, the engineer left everything tidy and in order."    Tenant, No Agent Properties

"I was given lots of instructions to get my heating back up and running, I now have heating back on and everything is working."    Tenant, No Agent Properties 

"I was happy with the phone call assistance throughout and very happy with the engineers work. Everything has been left well and I'm happy with the finish."   Tenant, Martyn Gerrard Properties

"I just wanted to thank you for your quick response and helping my tenant."    Landlord